Clínica Brisa Clara: 12x36 shifts without a parallel spreadsheet

01

The challenge

Brisa Clara runs 24 hours a day. Nursing works 12x36 shifts, the front desk works business hours, and shift swaps happen every week over WhatsApp.

Two people from administration spent two days a month checking the shift spreadsheet against the time clock, looking for swapped shifts, overtime and absences.

Benefits were another problem: the transportation voucher calculated per day worked, different for each schedule.

02

How the rollout went

1. Week 1

   Setting up the 12x36 shifts and the front desk hours, with the rules from the category's collective agreement.

2. Week 2

   Shift swaps started being requested and approved in the app, with the nursing coordinators as approvers.

3. Week 4

   The transportation voucher calculated from each person's shift days and the monthly order generated by Vela.

03

The routine, before and after

• Schedules

  BeforeMonthly spreadsheet redone at every swap

  With VelaA calendar with swaps approved in the app

• Checking time entries

  BeforeTwo days, two people

  With VelaOne morning, only on the inconsistencies

• Transportation voucher

  BeforeA fixed average per person

  With VelaBased on the month's shift days

04

Results

• 2 days → 1 morningto check the month's time entries
• 100%of shift swaps logged
• −9%in transportation voucher costs

Fictitious numbers, created for the portfolio.

05

Next steps

The clinic is taking nursing onboarding digital, with the pre-employment exam scheduled by Vela itself.