Digital onboarding · 1 min
Ask for a document correction
An illegible photo or the wrong document: how to send it back with the reason.
In Onboarding, open the document that was sent.
Click “Request correction” and choose the reason (or write one).
A document with a problem: “Request correction” sends it back with the reason.Do it in the demo The person gets the notice and resends it; the item goes back for checking.
The item stays flagged until the person resends it.Do it in the demo
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A fictitious help center, created for the portfolio. The screens mentioned exist in the product demo.